Course Overview

Build practical Peoplesoft CRM expertise

By taking Peoplesoft Customer Relationship Management training from Tekslate, you”ll become an expert in analyzing and managing customer interactions and data throughout the customer lifecycle. This course also deals with CRM Configuration Tools, Integrations, Customer-Facing and work-facing Applications, and also Tableset Sharing Architecture. You will get hands-on experience in Peoplesoft CRM by working on various real-time applications.

Career outcomes

See the destination before the syllabus.

Connect Peoplesoft CRM skills to real responsibilities and understand the career paths this training can support.

Role 01

Basic knowledge of software concepts and workflow management.

Apply practical Peoplesoft CRM skills across real-world projects, teams, and business scenarios.

Role 02

Experience in customer service, sales, and marketing.

Apply practical Peoplesoft CRM skills across real-world projects, teams, and business scenarios.

Role 03

Software engineers

Build, customize, test, and maintain Peoplesoft CRM solutions for real business requirements.

Included

Everything included

Live expert training, hands-on practice, and ongoing support—all included with your course.

30 hours live

Learn live with an expert instructor and revisit the session recordings later.

Hands-on projects

20 hours of guided practical work to turn concepts into job-ready skills.

Peoplesoft CRM Certification

Follow a focused learning path aligned with the skills assessed in certification exams.

Flexible learning

Use supporting learning material and recordings around your weekday or weekend schedule.

Mentor support

Get your questions answered and receive individual guidance throughout the course.

Lifetime upgrades

Keep access to refreshed course material as the tools and curriculum evolve.

Course journey

Six states, one workflow to job-ready

Your path through the program moves through six clear stages — each one building toward practical, job-ready skills.

Modes of Training

Pick how you learn

Self-Paced Learning

learn_at_your_own_pace

30 hrs of pre-recorded videos & e-learning
Lifetime LMS access
100% practical approach
20 hrs of labs and practicals included
Watch and learn on your schedule

Online Classroom

instructor_led_live

30 hrs of instructor-led live training
Live doubt-solving with trainers
Real-time projects & use cases
Interview prep & job assistance
Everything in self-paced, included

Peoplesoft CRM Course Upcoming Batches

WeekdaysSeats availableOct 06 – Oct 213:00 AM (ET)

WeekendFilling fastOct 10 – Oct 254:00 AM (ET)

WeekdaysSeats availableOct 13 – Oct 283:00 AM (ET)

WeekendSeats availableOct 17 – Nov 013:30 AM (ET)

For teams and enterprises

Training aligned to your tools, workflows, and business goals

Customize the curriculum, delivery plan, labs, and assessments for your workforce.

Custom curriculumLive online or onsiteProgress reporting

Course curriculum

Peoplesoft CRM Course Content

A structured sequence of 1 modules moves from foundations to practical implementation.

1Modules

64+Topics

20hPractice

01Peoplesoft CRM Curriculum

Business Process Overview
Describing PeopleSoft Enterprise CRM Common Foundation
Describing Customer Management
Describing Workforce Management
Describing Product Management
Describing Common Features
Getting Started With CRM
Describing Sign-in Security Access
Signing in to PeopleSoft Applications
Explaining the Features of PeopleSoft Pure Internet Architecture
Using Navigational Aids to Maximize Efficiency
Describing Elements of Components
Describing Search Pages
Describing Methods for Efficient Searching
Viewing and Modifying Data
Describing Effective Dating
Describing Action Types
Describing Data in Tables
Describing Types of Tables
Describing Processing and Default Tables
Describing Translate Tables
Describing Transaction and Control Tables
Defining Business Units, SetIDs, and Tableset Controls
Describing the Association of Tables With Business Units and SetIDs
Setting Up Values in a Control Table
Developing Tableset Sharing Architecture
Working With the Customer Data Model
Describing the Customer Data Model
Managing Customers
Setting Up Control Values for Customers
Setting Up Companies
Setting Up Contact Information
Setting Up Persons
Setting Up Sites
Using Quick Create
Working with the 360-Degree View and the Relationship Viewer
Using the 360-Degree View
Viewing and Maintaining Relationships
Managing Contacts and Tasks
Describing Contact Management
Managing Contacts and Tasks
Setting Up Task Management
Managing Workers in Customer-Facing Applications
Describing Workers
Setting Up Foundational Data for Workers
Creating Workers
Defining Worker Information
Managing Workers in Worker-Facing Applications
Describing Considerations for Worker-Facing Applications
Managing Product Definitions
Describing Products
Setting Up Control Tables for Products
Setting Up Product Definitions
Setting Up Product Packages
Managing Installed Products
Describing Installed Products
Setting Up Installed Product Tracking
Tracking Installed Products
Managing Worklists and Notifications
Managing PeopleSoft Enterprise CRM Worklists
Setting Up and Using Manual Notifications
Evaluating Integration, Automation, and Configuration Options
Describing PeopleSoft Enterprise CRM Integrations
Describing PeopleSoft Enterprise CRM Configuration Tools.

Certification

Earn a credential that carries weight

Certification is a matter of demonstrating your skills and establishing your credibility. Having a Peoplesoft CRM Certification proves that the candidate has a strong foundation and expertise in implementing asset management techniques using Peoplesoft CRM, and also helps to land in a better job in your career. Tekslate will provide you with a course completion certificate after you complete the course. After the course completion, you will be in a position to clear the certification exam with ease. We advise you to take up the following certification exam. Oracle CRM On Demand Certified Implementation Specialist Certification Click here to get certified.

Certification assistance throughout the course
Certification sample questions and practice
Guidance for Peoplesoft CRM certification preparation

Prepares you for

Peoplesoft CRM CertificationPeoplesoft CRM course completion certificate

Skills and tools

What capabilities will you build?

Explore the practical Peoplesoft CRM capabilities connected to curriculum modules, projects, and real-world role requirements.

Peoplesoft CRM Curriculum
Business Process Overview
Describing PeopleSoft Enterprise CRM Common Foundation
Describing Customer Management
Describing Workforce Management
Describing Product Management
Describing Common Features
Getting Started With CRM
Describing Sign-in Security Access
Signing in to PeopleSoft Applications
Using Navigational Aids to Maximize Efficiency
Describing Elements of Components

Peoplesoft CRM Training

Build practical Peoplesoft CRM expertise

See the destination before the syllabus.

Basic knowledge of software concepts and workflow management.

Experience in customer service, sales, and marketing.

Software engineers

Everything included

30 hours live

Hands-on projects

Peoplesoft CRM Certification

Flexible learning

Mentor support

Lifetime upgrades

Six states, one workflow to job-ready

Pick how you learn

Self-Paced Learning

Online Classroom

Peoplesoft CRM Course Upcoming Batches

Training aligned to your tools, workflows, and business goals

Peoplesoft CRM Course Content

Earn a credential that carries weight

What capabilities will you build?

What learners say

Questions, answered

Peoplesoft CRM On-Job Support (Remote Work Support)

Remote job support, when the work gets difficult.

Choose support around your workload

Get in touch

Knowledge Base

Quick Support

Authorized Partners

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